Last Updated: [2/14/2025]
Introduction

Twin Towing is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website, services, and communicate with us via SMS.

Types of Information Collected
When you use our website or services, we may collect the following information:
– Personal Information: Name, phone number, email address and location
– Payment Information: Credit/debit card details or other billing information (processed securely by third-party payment providers).
– Usage Data: IP address, browser type, device information, and interaction with our website
– Any additional details you provide when filling out a form on our website

How Information is Collected
We collect information in the following ways:
– When you fill out a form on our website for employment, hauling requests, or other inquiries
– When you communicate with us via SMS, phone, or email
– Through automated technologies such as cookies when you visit our website

Purpose of Data Collection
Your personal information is collected for the following purposes:
– To facilitate communication in emergency roadside assistance situations
– To coordinate and schedule hauling deliveries and other transportation services
– To respond to inquiries submitted through forms on our website
– To contact individuals whose vehicles require transport or roadside assistance
– To send SMS notifications based on your request and consent

Data Security Measures
We implement appropriate security measures to protect your personal information from
unauthorized access, alteration, disclosure, or destruction. Our security measures include
encryption, secure servers, and access controls.

Data Sharing Practices
We do not share, sell, or rent your personal information to third parties for marketing purposes.However, we may share it with:
– Service Providers: Third parties who assist with payment processing, dispatching, or customer service.
– Legal Authorities: If required by law or to protect our rights and safety.
– Business Transfers: In case of a merger, acquisition, or sale of assets.
– SMS consent will not be shared with any third parties for marketing purposes

Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for their privacy
practices and encourage you to review their policies before providing any information.

Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information.

Your Rights and Choices
Depending on your location, you may have rights to:
– Request access to the personal information we hold about you
– Correct any inaccuracies in your personal information
– Request deletion of your personal information
– Opt-out of SMS communications at any time by replying “STOP”
– To exercise these rights, please contact us at 973-751-8430.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page
with an updated effective date.

Contact Information
If you have any questions about this Privacy Policy, you can contact us at:
Twin Towing
35 Mill St, Belleville, NJ 07109
Phone: 973-751-8430
Email: [email protected]